Cancellation Policy

1. Who manages your cancellation

Petal is operated by Bossa Ventures LLC. All current Petal subscriptions are sold through the Apple App Store or Google Play, and billing for both is controlled entirely by Apple or Google. Because of this, Petal cannot cancel your subscription for you from inside the app — you cancel it directly with Apple or Google, using the steps below.

2. If you subscribed on iPhone or iPad (Apple App Store)

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
3. Tap "Subscriptions."
4. Tap "Petal."
5. Tap "Cancel Subscription." (If you don't see a cancel option, the subscription is already cancelled.)

You can also manage your subscription at support.apple.com/en-us/HT202039.

3. If you subscribed on Android (Google Play)

1. Open the Google Play Store app.
2. Tap your profile icon, then "Payments & subscriptions" → "Subscriptions."
3. Select "Petal."
4. Tap "Cancel subscription" and follow the instructions.

Full instructions are also available at support.google.com/googleplay/answer/7018481.

4. What happens after you cancel

• You keep full access to Petal until the end of the billing period you already paid for.
• You will not be charged again after that period ends.
• No account data is deleted just because you cancelled — your account remains, only paid access ends. You can delete your account separately in the app's settings.

Cancellation confirmations are sent by Apple or Google, not by Bossa Ventures LLC, since they process the billing. Keep the confirmation they send you as your record of cancellation.

5. Need help cancelling?

If you're having trouble finding the cancellation option, email us and we'll walk you through it. We cannot cancel the subscription on your behalf, but we can help you find the right screen.